Questions and answers
Ordering, delivery, payment and finding us. These answers come from our live settings, so they stay up to date.
Where is Jays Kitchen?
Opposite Tsavo Apartments, Roysambu, Nairobi. Open directions in Google Maps, or see the contact and directions page.
What are your opening hours?
- Monday: 9:30am to 9pm
- Tuesday: 9:30am to 9pm
- Wednesday: 9:30am to 9pm
- Thursday: 9:30am to 9pm
- Friday: 9:30am to 9pm
- Saturday: 9:30am to 9pm
- Sunday: 9:30am to 9pm
Can I order food online?
Yes. Choose from the menu and order online to eat in, pick up, have it delivered.
Do you deliver, and what does it cost?
Yes. We deliver to: Roysambu (Pan Africa Christian University (PACU), Thika Road Mall (TRM), TRM Drive, Lumumba Drive, Lumumba 1st Avenue, Kamiti Road, PAC Lane, Shell Roysambu), KES 100; Kasarani (USIU-Africa, Moi International Sports Centre (Kasarani Stadium), USIU Road, Mephis Bar & Restaurant), KES 200; Mirema (Mirema Drive, Mirema 1st Avenue, Mirema Springs, Mirema Heights, Mirema Hotel & Service Apartments, Mirema School, Attic Lounge, Canaan), KES 150; Thome (Gateway Health Care Thome), KES 150; Zimmerman (Canopy), KES 150; Githurai, KES 200; Marurui, KES 150; Garden Estate, KES 200; Ridgeways, KES 200; Kahawa, KES 200. Full details are on the delivery areas and charges page.
How can I pay?
You can pay with cash on delivery, cash when you pick up, paying at the table. The options shown at checkout depend on how you order.
How long does an order take?
We estimate about 25 minutes to prepare an order, plus travel time for delivery. Busy periods can take longer. You can follow your order on the order tracking page.
Can I order for later?
Yes. Choose a collection or delivery time when you order, up to 2 days ahead.
Can I reserve a table?
Yes, for up to 12 guests, up to 30 days ahead. Reserve a table.
How do I contact Jays Kitchen?
Call 0769 566 422 or message us on WhatsApp. You can also use the form on the contact page.